HVAC Installation & Service in Mabelvale, AR

Very knowledgeable, presentable and professional! Will definitely be doing business again!

Wyatt is friendly professional and did a great job! Thanks so much° I'll be warm and cozy all winter!!

We signed up with Paschal “Premier plan” in April and have had several months under our belt of working with them. We’ve also had a lot of projects completed with them as well. New duct work, new hot water heater and some smaller jobs like a ceiling fan, kitchen light move and bathroom fan. I’m more than pleased with their work. Every technician that has come out is courteous, professional and knowledgeable. I’ve never felt they were selling to us either. We really like that they provide three all-in-one services so we don’t have to call three different companies for separate issues. We have not had to call them yet for a service call so I can’t speak to that yet but I really like that they provide those services to members at a discounted rate and I’m sure it would be a quicker response having a membership. I haven’t compared prices either to see if theirs are higher or lower, we haven’t felt gouged on any of them and they seem fair. Basically cheap service and products usually end up costing more in the end anyway so I don’t mind paying market value if I know we are getting great technicians and we have. The duct work required several days work and we couldn’t be at home all the time and I felt completely comfortable with leaving any of them alone in my house. That is what once been most impressed with is the quality of the techs they have on staff. That’s all the good but there have been a few issues as well. Missed appointments (no shows), estimates not received and there are a couple of things we are working through. I say all that to say that they have really gone above and beyond to make things right when there has been a mistake on their end. I’m not the biggest fan of the call-bot or the AI scheduler but you can always get someone on the phone and everyone I’ve spoken to there has been extremely kind, patient and tried their hardest to solve the issue. Our biggest issue we’ve had is with appointments and like I said they are working through it and trying to fix the issue and make things right and I really respect that. Not everyone is perfect and if someone can honestly acknowledge that and try to make it right I feel like that should count for something. My best advice is to give them your business and see for yourself and if you have issues give them constructive feedback, they will absolutely listen. A big thank you to Dalton for helping remedy issues we’ve had!

Called Dallas on a Thursday afternoon with a dead AC unit. Definitely needed to be replaced and not repaired. Another company quoted me $18k for a new unit. Dallas came in and offered advice and suggestions for the small space and saved me $13k. The job was done by 3:00pm on Friday. Guys were professional, job was quick, and price was as quoted. Awesome work!